FAQs
What is tiito?
tiito is a company that specializes in interconnected smart home safety devices. Our products are designed to enhance your home security and provide peace of mind through easy-to-use technology.
How do tiito devices work?
Our devices communicate with each other and can be controlled through the tiito app, allowing you to monitor your home in real time, receive alerts, and manage your safety settings from anywhere.
What devices do you offer?
We offer a range of smart home safety devices, including security cameras, smart locks, motion sensors, and more. Each device is designed to work seamlessly together for comprehensive home protection.
How do I set up my tiito devices?
Setting up your tiito devices is simple! Each product comes with a user manual that provides step-by-step instructions. You can also find setup videos and guides on our website to help you through the process.
Is the tiito app available on all devices?
Yes, the tiito app is available for both iOS and Android devices. You can download it from the Apple App Store or Google Play Store.
Do I need a subscription to use tiito devices?
No subscription is required to use basic features of tiito devices. However, we may offer premium features or services for an additional fee in the future.
What should I do if my device is not working?
If you experience any issues with your device, please refer to the troubleshooting section in the user manual. If the problem persists, contact our customer support team for assistance.
What is your return policy?
You can return products within 30 days of receipt for a full refund, provided they are unused and in original packaging. For more details, please visit our Returns Policy page.
How does tiito protect my data?
At tiito, we take your privacy seriously. Our devices and app are designed with robust security measures to protect your personal information. For more details, please review our Privacy Policy.
How can I contact customer support?
If you have any questions or need assistance, please reach out to our customer support team via the Contact Page. We’re here to help!